How we have changed our operations in response to the current Coronavirus crisis
Frequently Asked Questions
We have introduced a number of measures to protect both our customers and our volunteers
Serving all customers from the door
Ensuring that everyone maintains a 2m distance away from others in the queue
Encouraging cashless and contactless payments where possible
Ensuring that our volunteers are wearing gloves at all times, and are changing them appropriately
To ensure that there is a sufficient supply of food for all our customers and to avoid any panic buying, we have introduced a £5 spending limit on every shop, in addition to placing quantity limits on food items
3 of any item (excluding bread)
9 items in total of fruit and vegetables
We have been working harder than ever to increase the number of partners in our redistribution network, to ensure that we are providing food to as many vulnerable people as possible.
We have been redistributing food to a number of homeless shelters, food banks and other new and existing organisations providing food for those who need it most during this crisis. Since school closures, we have collaborated with four local schools whose breakfast clubs we usually support have been vital to making sure children aren’t going hungry.